Insured Shipping

4.8/5 | 12 000+ reviews

Insured Shipping

$3.95
/
Free Tracked Shipping With UPS
30-Day Money-Back Guarantee
More than 125,000 satisfied customers

Almost sold out!

Ships by
Free shipping in the USA
CLOSURE SALE! EXTRA DISCOUNT
Add 2 items to your cart and get 10% OFF
Add 3 items to your cart and get 15% OFF
Add 4 items to your cart and get 25% OFF

We’re so confident you’ll love your purchase that every order is backed by a 100% money-back guarantee. You take no risk at all. If you’re not completely satisfied, simply return the product within 30 days of receiving it for a full refund — no questions asked. Please refer to our Return Policy for more information.

All orders are shipped free of charge with a tracking code (Track & Trace) via recognized and reliable carriers in the USA, such as DHL, UPS or FedEx.

Processing and delivery times:

  • Order processing time: 1–3 business days (Monday to Friday)
  • Delivery time: 4–12 business days (shipments from Monday to Friday)

Combine and get up to 25% extra off

Sale
Nia™ - Orthopedic Loafers
$400.00 $54.95 Save 85%
Sale
Amy™ - Comfort Clogs
$275.00 $54.95 Save 80%
Sale
Zhielle™ - Supportive Style Loafers
$240.00 $54.95 Save 75%
Sale
Avery™ – Orthopedic Mary Jane Shoes
$240.00 $69.95 Save 70%
A Heartfelt Goodbye

With heavy hearts, we are writing these words.

What started as a dream between a mother and daughter grew into something truly special: Susan & Ruby. Together, we built this boutique with love, dedication, and a shared passion for style and connection. It became a place where women could feel beautiful, confident, and genuinely welcome — just as they are.

Because of rising costs and the challenges of today’s retail world, we have made the incredibly difficult decision to close our store. It is a decision we make with sadness, but also with deep gratitude for everything this journey has given us.

You were always so much more than customers to us. You became part of our story, our growth, and the many beautiful moments we shared along the way. Because of you, Susan & Ruby became more than just a boutique — it became a warm and meaningful place.

As one final thank you, we are holding a Closing Sale — one last chance to shop the pieces we selected with so much love and care. Quantities are limited, and once they are gone, they will not return.

Thank you for being part of our story and the heart of Susan & Ruby.

With love and gratitude,

Susan & Ruby

Our customers tell it better than we do!

Excellent

4.8

/ 5

based on 13 067 reviews

A Great First Order

“This was my first order from this webshop, but it was definitely a positive experience. The site is easy to navigate, ordering is simple, and the delivery time was perfectly reasonable. The product felt high quality and looked stylish.” “This was my first order from this webshop, but it was definitely a positive experience. The site is easy to... “This was my first order from this webshop, but it was definitely a positive experience. The site is easy to navigate, ordering is simple, and the delivery time was perfectly reasonable. The product felt high quality and looked stylish.”

Rose M.

A Very Positive Online Shopping Experience

“Honestly, I do not shop online very often, but this was a very good experience. The website is clear, the delivery was prompt, and the product looked well made. Lovely quality and nicely finished. I am very pleased with it.” “Honestly, I do not shop online very often, but this was a very good experience. The website is clear, the... “Honestly, I do not shop online very often, but this was a very good experience. The website is clear, the delivery was prompt, and the product looked well made. Lovely quality and nicely finished. I am very pleased with it.”

Megan R.

Good Service and Beautiful Quality

“I am glad I found this webshop. Good communication after ordering, prompt delivery, and a product with lovely quality. It does not look cheap at all, just polished and well made. I would definitely order again.” “I am glad I found this webshop. Good communication after ordering, prompt delivery, and a product with lovely quality. It... “I am glad I found this webshop. Good communication after ordering, prompt delivery, and a product with lovely quality. It does not look cheap at all, just polished and well made. I would definitely order again.”

Nancy B.

Easy Ordering and Lovely Quality

“Very pleasant webshop to browse. Ordering was simple, and I was kept well informed about the delivery. My package arrived right on time. The quality is really lovely too, exactly what I was hoping for.” “Very pleasant webshop to browse. Ordering was simple, and I was kept well informed about the delivery. My package arrived... “Very pleasant webshop to browse. Ordering was simple, and I was kept well informed about the delivery. My package arrived right on time. The quality is really lovely too, exactly what I was hoping for.”

Susan M.

Neatly Packaged and Just as Pictured

“My order arrived neatly packaged, which immediately gave a good impression. The fabric and finishing feel well made, and everything looked just like the photos. It was also nice that the delivery went smoothly without any issues.” “My order arrived neatly packaged, which immediately gave a good impression. The fabric and finishing feel well made, and everything... “My order arrived neatly packaged, which immediately gave a good impression. The fabric and finishing feel well made, and everything looked just like the photos. It was also nice that the delivery went smoothly without any issues.”

Emma A.

Frequently Asked Questions

Orders are processed within 1–3 business days (Monday to Friday). Once shipped, delivery takes an average of 4–12 business days. You will receive an email with a Track & Trace code as soon as your order has been shipped.

Yes. You have 30 days after receiving your order to return it. Items must be unworn, unwashed, and in their original condition. Once your return is received, your refund will be processed promptly. Please refer to our Return Policy for more information.

Our clothing generally runs true to size. If you’re between two sizes, we recommend choosing the larger size. Additional sizing information is available on each product page to help you make the right choice.

Shipping is free in the USA. All orders are shipped via reliable carriers and include Track & Trace shipping.

Our customer service team can be reached by email at info@susanandruby.com. We strive to respond to all inquiries as quickly as possible, from Monday to Sunday, during our business hours.