Shipping Policy

Delivery Time

Delivery Time = Processing Time + Shipping Time

We apply a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (GMT+01:00 – Amsterdam) are processed the same day. All products go through a brief preparation process before being shipped.

After processing, the average shipping time is 4–7 business days.
In total, you can expect a delivery time of approximately 5–10 business days from the date your order is placed.

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Possible Delays

During periods of exceptionally high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and appreciate your understanding in case of delays. Of course, we will keep you informed and strive to keep any delays to an absolute minimum.

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Shipping Service

For order deliveries, we work with reliable partners such as DHL, UPS, and FedEx. Thanks to these partnerships, you benefit from secure delivery and real-time tracking, allowing you to easily follow your package at any time.

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Additional Benefits

To make your shopping experience as pleasant as possible, we offer several benefits.
Orders above a certain amount qualify for free shipping. You may also choose insured shipping, which includes priority handling, for a small additional fee. This ensures your order is handled with the utmost care.

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Tracking

Every order includes a tracking number, allowing you to follow your package from shipment through to delivery.

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Customer Service

Our customer service team is always available to answer your questions or assist you if needed. We strive to provide the best service possible and do everything we can to ensure a smooth and enjoyable experience.