With heavy hearts, we are writing these words.
What started as a dream between a mother and daughter grew into something truly special: Susan & Ruby. Together, we built this boutique with love, dedication, and a shared passion for style and connection. It became a place where women could feel beautiful, confident, and genuinely welcome — just as they are.
Because of rising costs and the challenges of today’s retail world, we have made the incredibly difficult decision to close our store. It is a decision we make with sadness, but also with deep gratitude for everything this journey has given us.
You were always so much more than customers to us. You became part of our story, our growth, and the many beautiful moments we shared along the way. Because of you, Susan & Ruby became more than just a boutique — it became a warm and meaningful place.
As one final thank you, we are holding a Closing Sale — one last chance to shop the pieces we selected with so much love and care. Quantities are limited, and once they are gone, they will not return.
Thank you for being part of our story and the heart of Susan & Ruby.
With love and gratitude,
Susan & Ruby
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Orders are processed within 1–3 business days (Monday to Friday). Once shipped, delivery takes an average of 4–12 business days. You will receive an email with a Track & Trace code as soon as your order has been shipped.
Yes. You have 30 days after receiving your order to return it. Items must be unworn, unwashed, and in their original condition. Once your return is received, your refund will be processed promptly. Please refer to our Return Policy for more information.
Our clothing generally runs true to size. If you’re between two sizes, we recommend choosing the larger size. Additional sizing information is available on each product page to help you make the right choice.
Shipping is free in the USA. All orders are shipped via reliable carriers and include Track & Trace shipping.
Our customer service team can be reached by email at info@atelier-alero.com. We strive to respond to all inquiries as quickly as possible, from Monday to Sunday, during our business hours.